Privacy Policy

Privacy Policy

Introduction

Welcome to https://roof-replacement-cost.buzzzoomer.com (referentially, ‘our website’ or ‘we’). We are dedicated to maintaining a transparent and secure online environment for our users while prioritizing the privacy and protection of your personal information. This comprehensive Privacy Policy outlines our practices regarding data collection, storage, usage, and security, ensuring compliance with various international privacy laws and regulations, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Data Privacy Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • PoPIA (Protection of Personal Information Processing Act) of South Africa

Scope

This policy is applicable to all aspects of our website, including but not limited to:

  1. Our online platform and its various sections.
  2. Any applications, services, or products we offer through our website.
  3. Interactions between users and our team through emails, calls, texts, or other communication channels.
  4. Data collected from user visits to our websites linked to this Privacy Statement.

Important Exclusion: This policy does not extend to third-party platforms, applications, products, or services that you access via links on our site. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This policy outlines the practices when users:

  1. Utilize our applications and services as authorized users.
  2. Visit websites linked to this Privacy Statement.
  3. Engage with us through newsletters, emails, calls, or texts/SMS communications.

Personal Data Collection

We gather various types of personal data (henceforth referred to as ‘Personal Data’) for the functioning of our services and to enhance user experiences. The categories of Personal Data we collect include:

  1. Account Information: Details required to create and manage your account on our platform.
  2. Payment Information: Data related to payment methods used for transactions on our site.
  3. Financial Information: Financial records, including transaction history and balance details (encrypted and secure).
  4. Purchase Information: Records of products or services bought from us, along with order details.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses and device IDs.
  6. Location Data: Geolocation information provided by your browser or device settings.
  7. Feedback: Comments, reviews, and responses shared with our team to improve our services.
  8. Social Media Information: Data from social media platforms when users choose to log in through these accounts.
  9. Product Information: Details about products viewed, interacted with, or purchased on our site.

We collect this data through various methods: user input forms, account settings, browsing activities, analytics tools, and third-party providers who assist us in delivering services.

Cookies

Cookies are small text files stored on your browser to enhance user experience and gather analytics. Our cookie policy categorizes cookies into three types:

  1. Strictly Necessary: Essential for the basic functionality of our website, such as session management.
  2. Preference: Used to remember settings and preferences you’ve chosen.
  3. Analytics: Track site usage and performance to improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their browser.

Retention and Deletion

We retain Personal Data for the duration required by law or for the specific purposes it was collected. Once these purposes are fulfilled, we securely delete or anonymize the data in accordance with our data retention policies.

Security Measures

To safeguard your Personal Data, we employ robust security measures:

  • Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: Some data processing tasks are outsourced to trusted third parties who adhere to strict privacy standards.

Children’s Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect or store Personal Data from children in this age group.

Your Rights

Depending on your location, you have specific rights regarding your Personal Data:

  • Access: The right to request access to the Personal Data we hold about you.
  • Rectification: Requesting corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking us to delete your data in certain circumstances.
  • Restriction: Limiting our use of your data for specific purposes.
  • Portability: Receiving your Personal Data in a structured, commonly used format.
  • Objection: Opposing the processing of your data for specific or all purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising your data rights.

To exercise these rights or for data-related inquiries, please contact our dedicated privacy team via email at [email protected] or through written correspondence sent to the address provided on our website.

Changes to Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and the updated policy will take effect immediately after publishing. We encourage users to review this page periodically for the latest information.

Contact Information

For any questions, requests for data access or deletion, or to report privacy concerns, please contact us:

  • Email: [email protected]
  • Address: [Privacy Team’s Mailing Address] (as provided on our website)